Frequently Asked Questions

We’re happy to answer any questions you have about our products, or anything else you want to ask us. Some of the most frequently asked questions might have the information you need, but if not, please don’t hesitate to contact us with your questions about our products.  



1. Why use Durex?

We have more than 80 years of experience of manufacturing condoms. So it's hardly surprising that Durex are the world's leading condoms.

All our condoms use only fine quality raw materials. And every single one is electronically tested for holes and imperfections. We lead the way in innovation too.

This means that all standard Durex condoms are now 'easy on' allowing them to be easy and quick  to put on and more comfortable to wear.

2. What is included in the Airwick Freshmatic® Starter Kits?

There are two starter kits available: the first includes the Air Wick® Freshmatic® Ultra device, an aerosol refill, and two AA/LR6 batteries, together with instructions. The second includes an Air Wick® Freshmatic® Ultra device, and two AA/LR6 batteries only.

3. Can the fragrance level be adjusted?

Yes. On the top of the unit there is a revolving button control:

  • Smallest flower = minimal intensity 

  • Largest flower= maximum intensity

4. Does it matter what detergent I use?

Your detergent needs to complement the cleansing action of your dishwasher. Automatic dishwashing detergent is specially formulated to disperse food residue and greasy soiling, hold it in suspension, and remove it in the final rinse. It does all this while producing little or no suds. 

For best results use the detergent recommended by the manufacturer of your machine.

Most put their name to Finish Quantum which is our most advanced formula containing 9 powerful cleaning actions including salt and rinse function.

In very hard water aeas we also recommend the use of seperate Salt and Rinse aid to protect your machine and achieve the best result. 


Dishwasher manufacturers recommend Finish...


5. Is shaving is the most efficient hair removal method?

You’ll see hair returning only one or two days after shaving with a razor, but with Veet you can have smooth skin for up to four weeks-avoiding that roughness just above the skin surface you get after shaving.

6. Why should I use lubes?

For too long lubes have been associated with gay men or women with vaginal dryness. But, there's a growing trend for people to use lube simply to make sex better. Lubes can be used to enhance sensations, add a bit of fun or just top up natural levels of lubrication. Durex Play lubes have been specially designed to make sure you enjoy the best sexperience!

7. Can you adjust the fragrance level?

Air Wick® Freshmatic® products have three time interval settings allowing you to have control over the fragrance level. By setting the device to the three flower settings, you can move from a subtle to increasingly intense fragrance experience.

8. How does the unit shut off?

Just unplug it from the wall.

9. Do I need to add salt and rinse aid?

Rinse aid is required to

  • Ensure spot-free, shiny dishes
  • Assist the drying function

Salt is required to

  • protect your machine from limescale
  • soften the water for better cleaning

With multi-benefit tablets such as Finish Quantum and Finish All in One, rinse aid and salt functions are included. However, in very hard water areas we also recommend the use of seperate Salt and Rinse aid products to protect your machine and achieve the best result. 

10. Should you exfoliate the same day you remove hair?

To get the best result when you depilate, exfoliate 24 hours before using Veet products. This can further enhance that silky smooth feeling.

11. How do I use Finish Dishwasher Cleaner?

  1. Make sure to NOT remove the cap and that your dishwasher is empty.
  2. Remove the sticker from the top of the bottle.
  3. Place the bottle upside down inside the silverware basket or in a secure position.
  4. Do not use any soap or dishwasher detergent.
  5. Close dishwasher door, then set dishwasher to the intensive high temperature wash clycle.
  6. Start dishwasher.
  7. After full cycle is complete and dishwasher is off, remove bottle and recycle.
  8. For optimal results, use once a month.

Learn more about Finish Dishwasher Cleaner

Watch this video on how to use Dishwasher Cleaner.